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Translux Power Blue_GB.book Seite 41 Mittwoch, 12. Mai 2004 4:40 16
Translux Power Blue
12
Warranty
Each Heraeus Kulzer unit is subject to a stringent check and final inspection prior to delivery to guarantee
perfect operation of the equipment.
For all new Heraeus Kulzer products purchased from a Heraeus Kulzer retailer or importer, Heraeus Kulzer
offers a warranty of 2 (two) years from the day of purchase for material and production faults. During the
warranty period, Heraeus Kulzer undertakes to repair (or replace, if it chooses) parts of the products deemed
by Heraeus Kulzer to be faulty free of charge.
No provision has been made for complete replacement of the Heraeus Kulzer products.
Under no circumstances shall Heraeus Kulzer be liable for any direct or indirect personal injury or damage in
the following cases:
•
The unit was not used for its intended purpose.
•
The unit was not used according to the instructions and specifications described in this manual.
•
The electrical installation in the rooms in which the unit is used does not comply with existing legislation
and relevant specifications.
•
The assembly, additions, setting, alteration and repair was not performed by Heraeus Kulzer specialist
personnel.
•
The conditions for storing the unit do not comply with the specifications listed in paragraph 11 Technical
data, page 39.
Excluded from the warranty are transportation damage, damage caused by improper use or negligence,
damage caused by connection to a power supply other than that specified for the equipment and damage to
the control lamps, buttons and all accessories.
The warranty shall become invalid if the unit is altered or repaired by personnel not belonging to Customer
Service.
When making a warranty claim, the customer forwards the damaged unit, at his own cost, to the retailer or
Heraeus Kulzer importer where he bought the unit.
The unit, including the accessories, must be well packed before shipping (if possible, in the original
packaging). A card containing the following information must be enclosed with the unit:
a) Name, address and telephone number of owner
b) Name and address of retailer/importer
c) Photocopy of the delivery note/purchase receipt for the unit by the owner which shows the date,
designation and serial number of the unit
d) Description of malfunction
The warranty does not cover transportation or any transportation damage.
In the event of damage caused by an accident or improper use, or which occurs after expiration of the
warranty period, repairs will be invoiced according to effective material and labour costs.
13
Service
13.1
Contact person in Hanau
Service department
13.2
FreeCall
Telephone:
0 8 00- H E R A D E N T
0 8 00- H E R A D E N T
TM
Tel.: 06181 35-5894 - Fax: 06181 35-5993 - e-mail: ralf.hein@heraeus.com
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