3. Appendix: Service Call Conditions
No.
Type
910
911
CTL
912
D
913
914
3
-
-
-
-
No.
Type
CTL
919
D
No.
Type
CTL
920
D
No.
Type
921
CTL
102
Details (Symptom, Possible Cause, Troubleshooting Procedures)
External Controller Error 1
External Controller Error 2
External Controller Error 3
External Controller Error 4
External Controller Error 5
The external controller alerted the machine about an error.
• Please refer to the instructions for the external controller (application).
Details (Symptom, Possible Cause, Troubleshooting Procedures)
External Controller Error 6
While EAC (External Application Converter), the conversion module, was operating
normally, the receipt of a power line interrupt signal from the FLUTE serial driver was
detected, or BREAK signal from the other station was detected.
• Power outage at the EFI controller
• EFI controller was rebooted
• Connection to EFI controller loose
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Printer application error
An error is detected in the printer application program.
• Defective software
• Unexpected hardware resource (e.g., memory shortage)
1. Software defective; switch off/on, or change the controller firmware if the
problem is not solved
2. Insufficient memory
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Printer font error