Ricoh MPC 2800 AT-C2 Mode D'emploi page 468

3. Appendix: Service Call Conditions
No. Type
-002
3
-003
-004
-005
-099
No. Type
CTL
877
D
100
Details (Symptom, Possible Cause, Troubleshooting Procedures)
• Damaged log data file in the HDD
Initialize the HDD with SP5832-004.
Log Data Error 2
• An encryption module not installed
1. Disable the log encryption setting with SP9730-004 ("0" is off.)
2. Install the DESS module.
Log Data Error 3
• Invalid log encryption key due to defective NVRAM data
1. Initialize the HDD with SP5832-004.
2. Disable the log encryption setting with SP9730-004 ("0" is off.)
Log Data Error 4
• Unusual log encryption function due to defective NVRAM data
Initialize the HDD with SP5832-004.
Log Data Error 5
• Installed NVRAM or HDD which is used in another machine
1. Reinstall the previous NVRAM or HDD.
2. Initialize the HDD with SP5832-004.
Log Data Error 99
• Other than the above causes
Ask your supervisor.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD Data Overwrite Security SD card error
The 'all delete' function cannot be executed but the Data Overwrite Security Unit
(D377) is installed and activated.
• Defective SD card (D377)