Error Message Table; Critical Error Messages - Boston Scientific Rezum Manuel D'utilisation

Error Message Table

The following tables list all error messages that are displayed by the generator. Follow error message instructions to resolve the error.

Critical Error Messages

Table 13: Critical Error Message Table
Code Error Title Error Cause Text
400 Generator RF Power Supply Error
Error
405 Generator Power Supply
Error Initialization Error
425 Generator SBC Communications
Error Critical Timeout
430 Generator RF Power Supply
Error Communication Error
435 Generator MCU Processing Error
Error
440 Generator CPLD Self-Test Error
Error
450 Generator Delivery Device Interface
Error Self-Test Error
455 Generator Saline Pump Self-Test
Error Error
460 Generator Syringe Pump
Error Self-Test Error
465 Generator Water Pressure
Error Self-Test Error
470 Generator Delivery Device
Error Temperature Excessive
475 Generator Software Compatibility
Error Self-Test Error
480 Generator Sensor Interface Error
Error
485 Generator Internal Generator
Error Temperature Error
490 Generator RF Power Supply
Error Operational Error
495 Generator RF Power Supply Self-
Error Test Error
35000 Generator GUI Program Files
Error Corrupted
35001 Generator Unexpected GUI
Error Program Exit
35002 Generator Unable to Start
Error GUI Program
40000 Generator GUI Unable to
Error Communicate with MCU
41020 Generator MCU Reboot Detected
Error
Black (K) ∆E ≤5.0
Error Message
Retract the needle and remove the Delivery Device from patient. Remove the Generator from service and contact
Technical Support.
Retract the needle and remove the Delivery Device from patient. Remove the Generator from service and contact
Technical Support.
Retract the needle and remove the Delivery Device from patient. Remove the Generator from service and contact
Technical Support.
Retract the needle and remove the Delivery Device from patient. Remove the Generator from service and contact
Technical Support.
Retract the needle and remove the Delivery Device from patient. Remove the Generator from service and contact
Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Retract the needle and remove the Delivery Device from patient. Power off/on the Generator. Replace Delivery Device.
Power off/on the Generator. If problem persists, contact Technical Support.
Retract the needle and remove the Delivery Device from patient. If problem persists, contact Technical Support.
Retract the needle and remove the Delivery Device from patient. Power off the Generator and allow it to cool down before
using again.
Retract the needle and remove the Delivery Device from patient. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Power off/on the Generator. If problem persists, contact Technical Support.
Retract the needle and remove the Delivery Device from patient. Remove the Generator from service and contact
Technical Support.
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