VHF R5 Mode D'emploi D'origine page 67

R5 – Troubleshooting
10 Troubleshooting
In case something is not working as intended, take a
look at the following troubleshooting guide.
NOTICE
Machine damage due to improper
troubleshooting
In case of improper troubleshooting, your machine
may get damaged.
If you are unsure of how to perform certain steps
during troubleshooting or cannot solve the prob-
lems, abort the troubleshooting and contact cus-
tomer service.
Additional symbols in this chapter
Question to narrow down the problem
Suggested solution
I cannot open the working chamber door
Is the machine operating?
While the axes are moving, you cannot open the
working chamber door.
If applicable:
Wait until the machine has finished.
Has a power failure occurred at the install-
ation site of the machine?
If applicable:
Depending on the duration of the power failure,
restart the machine or perform an emergency
opening.
Is electricity available at the installation site
of the machine?
If applicable:
1.
Connect the machine to the electrical source.
2.
Switch on the machine at the main power switch.
3.
If the working chamber lighting does not illu-
minate, check if the power cable is properly
seated in the machine and is connected to the
electrical source.
4.
Try connecting the machine to a different socket.
Is the door blocked?
If applicable:
1.
Check if the guide rails at the back of the working
chamber door are free from dirt.
2.
Switch on the machine at the main power switch.
3.
4.
I have installed all components, started the
software but the machine does not
reference
The machine does not reference with the working
chamber door open.
machine?
In this case a machine malfunction occurred.
1.
2.
The machining results are not satisfactory
and / or tools keep breaking
correspond to the tools in the respective tool
magazine?
If not, the machine uses the wrong tools during job
execution.
1.
2.
Original Operating Instructions: R5
Version: 5/10/2019
If the working chamber lighting does not illu-
minate, check if the power cable is properly
seated in the machine and is connected to the
electrical source.
If the machine is not powered, perform an emer-
gency opening when necessary.
Is the working chamber door open?
If applicable:
Close the working chamber door.
Is an Ethernet cable connected to the
If applicable:
Check if the Ethernet cable is properly seated in
the connector and is undamaged. If possible, use
the provided cable.
Is the working chamber illuminated in red?
If applicable:
Restart the machine.
If the working chamber continues to be illu-
minated in red, contact customer service.
Do the tool positions in the Tools section
How to check this:
In DentalCNC, compare the tool positions in the
with the tools in the corresponding tool
magazine.
Replace the wrong tools in the tool magazine
with the correct ones.
Is the blank properly mounted?
How to check this:
Remove the blank and remount it. If using blocks:
The groove of blocks has to properly sit on the cor-
responding positioning pin.
EN 67