6. The warranty and guarantee shall not include:
• Parts subject to tear, consumption or wear
(except for clear defects of material or craftsmanship), such as:
– Tyres
– Brake parts
– Chain
– Fuse
– Cables
• Damage due to:
– Use of other than genuine spare parts.
– Improper installation of parts from the purchaser or a third party.
– Damage caused by rock impact, hail, spreading salt, industrial exhaust,
lack of care, unsuitable care agents, etc.
• Consumables not connected to repair work on recognised faults.
• All maintenance work or other work that arises from wear, accident or operating conditions,
as well as riding without observing the manufacturer's information.
• All events such as noise development, vibrations, colour changes, wear, etc. that do not im-
pair the basic and riding properties.
• Costs for maintenance, inspection and cleaning work.
7. The claim to warranty or guarantee shall entitle the customer only to demand removal of the defect.
Claims for return or reduction of the purchasing price shall only apply after improvement has failed.
Reimbursement for any direct or indirect damage is not provided.
8. Warranty or guarantee services performed shall not renew or extend the term of the warranty or
guarantee. Claims after expiration of the period shall be excluded.
9. Any other than the above agreements shall only be valid if they have been confirmed in writing by
the manufacturer.
10. If you experience any technical problems with the bicycle you bought, contact your vendor.
– Lights
– Saddle
– Stand
– Rechargeable battery/battery
– Sprockets
– Grips/covers
– Shifting pinion
– Sticker/decoration
– Bowden pulls
– Etc.
WARRANTY | GUARANTEE
EN 81