Rohde Fusing Serie Notice D'utilisation page 120

Theme
Spare parts
Modifications
16.2. Warranty provisions
We guarantee the perfect workmanship and function of the delivered kiln and grant a 36-month warranty from the
invoice date (except wear parts). For exceptions to the warranty period, please refer to the invoice for the kiln.
In addition to wearing parts, the following items are excluded from the warranty:
Infrared heaters and quartz glass tubes (heating elements are wearing parts)
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Damage caused by the customer (e.g. broken firebricks in the firing chamber)
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Damage caused by the ware (e.g. by exceeding the maximum temperature)
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Damage due to improper transportation
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Damage due to chemical reactions during firing for which the kiln is not intended
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Traces of corrosion caused by aggressive materials or insufficient ventilation of the firing chamber
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Hairline or stress cracks in the insulation structure due to the introduction of cold air
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Subsequent modifications or changes to the kiln that have not been authorised or approved in writing by the
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manufacturer
Additionally for Fusing models:
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Brick chips on the lid caused by placing objects on it
Note
We exclude any liability on the part of the manufacturer in the event of improper handling and resulting damage.
Attention:
The lightweight firebricks of the lining are exposed to strong temperature fluctuations. This can cause hairline cracks
in the firebrick lining. This is normal and does not affect the kiln. Therefore, this is not a cause for complaint.
16.3. Warranty claims
What to do in the event of a warranty claim?
Step Description
1 Inform the local specialist before any costs arise. They will decide what to do next.
In the event of a complaint, please provide the following information:
the type or name of the kiln
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2 the product number or serial number of the kiln
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the date of purchase on the invoice
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the year of construction (see nameplate on the kiln)
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Description
⇒ The manufacturer is also not liable for the use of non-approved spare parts, the use
of incorrect or faulty heating elements from a third-party manufacturer or failure to
comply with the specified maintenance intervals.
⇒ For your own safety, only use original spare parts from the manufacturer!
⇒ No modifications may be made to the kiln or its components.
⇒ If unauthorised modifications result in damage to the kiln or other property or
persons, no claims for damages can be made against the manufacturer.
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