Problem
The appliance does not work
The appliance does not
work.
appears in the
display panel.
0:00 is in the display panel.
The microwave does not
switch on.
It takes longer than before
for the food to heat up in
the microwave
Turntable grates or grinds.
A particular operating mode
or power level cannot be set.
E1 appears in the display
panel.
E4 appears in the display
panel.
E11 appears in the display
panel.
E17 appears in the display
panel.
WARNING: Risk of electric shock! Incorrect repairs are dangerous. Repairs may
only be carried out by one of our trained after-sales engineers.
213170_s2_s9-5059340213828-C&L-A5-IM-Multi-V02.indd 25
213170_s2_s9-5059340213828-C&L-A5-IM-Multi-V02.indd 25
Possible cause
Faulty circuit breaker.
Plug not plugged in.
Power cut
Childproof lock is active.
Power cut
Door not fully closed.
The selected microwave
power level is too low.
A larger amount than usual
has been placed in the
appliance.
The food was colder than
usual.
Dirt or debris in the area
around the turntable drive.
The temperature, power
level or combined setting
is not possible for this
operating mode.
The thermal safety switch-off
function has been activated.
The thermal safety switch-off
function has been activated.
Moisture in the control panel. Allow the control panel to dry.
Rapid heating has failed.
Remedy/information
Look in the fuse box and check that the
circuit breaker for the appliance is in
working order.
Plug in the plug.
Check whether the kitchen light works.
Deactivate the childproof lock
(see section: Childproof lock).
Reset the clock.
Check whether food residue or debris is
trapped in the door.
Select a higher power level.
Double the amount = almost double the
cooking time.
Stir or turn the food during cooking.
Clean the rollers under the turntable
and the recess in the oven thoroughly.
Choose permitted settings.
Call the customer services helpline.
Call the customer services helpline.
Call the customer services helpline.
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24-08-2021 10:02:30
24-08-2021 10:02:30