Piccolo Xpress Manuel De L'opérateur page 85

Section 7
Troubleshooting
7.1 Error Messages
The analyzer can display warning and error messages when
problems occur. These messages include an internal error code
that will assist Abaxis Technical Support in diagnosing the prob-
lem. Record the error message and/or print an error report before
calling Abaxis Technical Support.
7.2 Electrostatic Discharge
If the analyzer experiences an electrostatic discharge while run-
ning a sample, it may "freeze up." If this happens, cancel the
analysis (see "Canceling Analysis" on page
the analyzer off and back on again. This should restore the ana-
lyzer to operating condition.
7.3 Technical Support
If the troubleshooting recommendations contained in this section
do not correct the problem with the analyzer or the reagent discs,
please contact Abaxis Technical Support:
Abaxis Inc.
call 800-822-2947

email medtechsupport@abaxis.com

send a fax to 877-349-2087

Abaxis Europe GmbH
call +49 (6151) 350 79-0

email techsupport@abaxis.de

send a fax to +49 (6151) 350 79-11

Troubleshooting
3-11), then power
7-1