View And Save Transaction List; Troubleshooting; Saving Support Information - Mennekes ACU Instructions D'installation

4.8 View and save transaction list

A list of all ACU charging processes can be downloaded in
the "Transactions" menu.
The operator has the opportunity to view the charging
processes of all users.
The following information is included in the transaction list:
 Transaction ID
 User-ID
 SCU name
 Beginning of charging
 Meter reading at the beginning of the charging process
(kWh)
 Release
 End of charging
 Meter reading at the end of the charging process (kWh)
 Charged time (seconds)
 Charged energy (kWh)
1. Navigate to "Main page > Setup> Transactions".
2. Enter the period of the transactions.
3. If necessary, filter by the user.
4. Click "Send Requests" to view the transaction list in the
browser.
5. Click "Download" to save the transaction list as a cvs-
file. The file can then e.g. be opened with Excel.
The transaction list is not suitable for calibration law
compliant billing.
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5 Troubleshooting

Danger
Risk of loss of life from electric shock!
There is a risk of injury for persons performing tasks for
which they are neither qualified nor have received
appropriate training.
 Work on the electrical system may only be performed
by persons who have had recognized training as a
professional electrician and who have the required
skills and knowledge.

5.1 Saving support information

In case of a support request, you can save the system
information to a compressed file and submit to MENNEKES
support.
Save support information as follows:
1. Click on "SysLog" in the top navigation bar.
 The "Save File" dialogue of your Internet browser
opens.
2. Save the archive file on your file system.
 The support information has been saved to a
compressed file on your file system.