Return Authorization; Damaged Merchandise; Patent Information - Stryker Power Pro Cot 6500 RUGGED Manuel D'utilisation

Stryker EMS Return Policy
Cots, Stair Chairs, Evacuation Chairs, Cot Fasteners and Aftermarket Accessories may be
returned up to 180 days of receipt if they meet the following guidelines:
Prior to 30 Days
• 30 day money back guarantee in effect
• Stryker EMS is responsible for all charges
• Returns will not be approved on modified items
Prior to 90 Days
• Product must be unused, undamaged and in the original packaging
• Customer is responsible for a 10% restocking fee
Prior to 180 Days
• Product must be unused, undamaged and in the original packaging
• Customer is responsible for a 25% restocking fee

Return Authorization:

Merchandise cannot be returned without approval from the Stryker Customer Service Department.
An authorization number will be provided which must be printed on the returned merchandise.
Stryker reserves the right to charge shipping and restocking fees on returned items.
SPECIAL, MODIFIED, OR DISCONTINUED ITEMS NOT SUBJECT TO RETURN.

Damaged Merchandise:

ICC Regulations require that claims for damaged merchandise must be made with the carrier
within fifteen (15) days of receipt of merchandise. DO NOT ACCEPT DAMAGED SHIPMENTS
UNLESS SUCH DAMAGE IS NOTED ON THE DELIVERY RECEIPT AT THE TIME OF RECEIPT.
Upon prompt notification, Stryker will file a freight claim with the appropriate carrier for damages
incurred. Claim will be limited in amount to the actual replacement cost. In the event that this
information is not received by Stryker within the fifteen (15) day period following the delivery of
the merchandise, or the damage was not noted on the delivery receipt at the time of receipt, the
customer will be responsible for payment of the original invoice in full.
Claims for any short shipment must be made within thirty (30) days of invoice.
International Warranty Clause:
This warranty reflects U.S. domestic policy. Warranty outside the U.S. may vary by country.
Please contact your local Stryker Medical representative for additional information.

Patent Information

products are manufactured under the following patents:
United States 5,575,026
5,537,700
Other Patents Pending

Warranty
6,276,010 6,648,343
6,125,485 6,735,794
6500-009-005 REV A
6,908,133 6,796,757
7,100,224 D527,103
www.stryker.com