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Stryker Medical, a division of Stryker Corporation ("Stryker"), warrants that its Model 2971/2972 Isolibrium™ product
will be free from defects in material and workmanship. This Stryker warranty covers only the following items of the
Stryker Isolibrium product (each known individually as a "Part" and collectively as the "Product" or "Isolibrium
product") during normal use* as follows:
•
Support Surface (Air Pods, Turning Bladders and Foam Crib) Warranty Period: 2 years
•
Cover and Fire Barrier Assembly Warranty Period: 2 years
•
Pump Warranty Period: 2 years
The above noted Warranty periods apply only to the original purchaser of the Isolibrium product and begin on the date
of delivery to such original purchaser.
If Stryker determines, in its sole discretion, that one or more parts is defective within the above noted warranty periods,
then Stryker may, at its option, either repair or replace the Isolibrium product or part.
The warranty set forth above does not include or cover the following:
•
Abnormal wear and tear on the product, or wear which indicates that the product was not properly maintained in
accordance with this Operations/Maintenance Manual, or which product has been subject to unusual stress; or
•
Product that has been misused, modified, refurbished or repaired without the prior written consent of Stryker; or
•
Damage or product failure due to causes beyond Stryker's control, including but not limited to, abuse, theft, fire,
flood, wind, lightning, freezing, clogging of support surface pores dues to tobacco smoke, unusual atmosphere
conditions, or material degradation due to exposure to moisture; or
•
Damage which is determined to have resulted through the use of the product for patient transfer or transport; or
•
Product which serial numbers or other identification marks have been removed or destroyed.
*"Normal use" is defined as use of the product in typical or normal use settings in a hospital or medical facility under
normal conditions. Damage to the product which arises from abnormal use, such as damage to the product that may be
caused by needle punctures, burns, chemicals, negligent use, improper care, or improper cleaning (as such is detailed
in this Operations/Maintenance Manual) or staining resulting from such abnormal uses are exempt from the above note
warranty coverage.
Warranty exclusion and damage limitations
The express warranty set forth herein is the only warranty applicable to the product. Any and all other warranties,
whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose
are expressly excluded by Stryker. In no event shall Stryker be liable for incidental or consequential damages.
To obtain parts and service
Stryker products are supported by a nationwide network of dedicated Stryker Field Service Representatives. These
representatives are factory trained, available locally, and carry a substantial spare parts inventory to minimize repair
time. Simply call your local representative or call Stryker Customer Service at 1-800-327-0770.
Return authorization
Product cannot be returned without prior approval from the Stryker Customer Service Department. An authorization
number will be provided which must be printed on the returned product. Stryker reserves the right to charge shipping
and restocking fees on returned product. Special, modified, or discontinued products are not subject to return.
Damaged product
ICC Regulations require that claims for damaged product must be made within fifteen (15) days of receipt of the product.
Do not accept damaged shipments unless such damage is noted on the delivery receipt at the time of receipt. Upon
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Warranty
2971-209-001 REV B
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