Report prepared for Guillaume Thibodeau-Fortin (Stove Builder International Inc.) on
6/17/2019 7:40:40 AM
1 - MANUAL ENGLISH
NOTE: IF THE HOPPER AUGER MOTOR FAILED OR THE HOPPER VALVE IS JAMMED, TO AVOID PELLET
SPILLAGE, EMPTY THE HOPPER OF ITS CONTENTS BEFORE EXECUTING THE FOLLOWING TESTS.
o If the auger motor is defective, check to make sure that electrical connections are not loose
and check the fuses F2 and F6 on the control board. A defective fuse will be darkened or will
have a broken filament. If the fuses are good, the auger motor may be jammed by an object.
o If the burn pot auger is jammed, remove it from its housing. Disconnect the motor and then
remove the three screws on the steel plate that holds the auger shaft to the auger housing. To
have an easier access, remove the rear panel for an easier access. Pull out the auger from the
housing. Once the auger has been removed, make sure the auger is straight, that the surface is
not damaged and there are no burrs, or broken welds. Remove any foreign material that may
have caused the jam. Inspect the auger housing for signs of damage such as burrs, rough
spots, or grooves cut into the metal that could have caused a jam. Clean the auger housing
thoroughly to remove all pellet dust.
o If the hopper's rotary valve is jammed, empty the hopper's pellet contents completely to
access the top of the rotary valve. Once accessible, make sure that no object, other than wood
pellets, are found in the cavities of the rotary valve. Thereafter, if the rotary valve is still
jammed pull it out from the housing. Disconnect the motor and then remove the four screws
on the steel plate that holds the rotary valve to it's housing. To have an easier access, remove
the rear panel for an easier access. Pull out the auger from the housing. Once the valve has
been removed, make sure that the surface is not damaged and there are no burrs. Remove
any foreign material that may have caused the jam. Inspect the valve housing for signs of
damage such as burrs, rough spots, or grooves cut into the metal that could have caused a
jam. Clean the valve housing thoroughly to remove all pellet dust.
o If no object appears to block the auger, reconnect the electrical connections of the motor and
turn on the stove. BE CAREFUL NOT TO TAKE AN ELECTRIC SHOCK. Test the motor using the
"TROUBLESHOOTING" mode.
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Stove Builder International Inc. | 48202 | Rev: May 31 2019 10:15AM | Uncontrolled Copy
(56 OF 91)
BURN POT AUGER
A
Screws
B
Auger and motor assembly
C
Gasket
Cambridge II and Osburn 3000C Pellet Stove Installation and Operation Manual
Page 63 of 864