Testing Components; Main Error Codes, Possible Causes And Solutions - SBI CAMBRIDGE II Mode D'emploi

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Report prepared for Guillaume Thibodeau-Fortin (Stove Builder International Inc.) on
6/17/2019 7:40:40 AM
1 - MANUAL ENGLISH

8.2 Testing Components

If you suspect an electrical component to be defective, you can test it from the "TROUBLESHOOT"
page. From the Main Status Page, press the Settings icon
menu. Page 5 and 6 will allow you to test every electrical component. Note that you will be able to
test only components when the stove is OFF and that all the components are no more in function.
For example, if you press on the white square next to "GEAR MOTOR 1", the auger 1 will turn for 30
seconds. This will give you the possibility to see the auger running and hear the motor running as well.

8.3 Main Error Codes, Possible Causes and Solutions

This section contains main error codes, possible causes and many suggestions to guide you in
resolving them. After giving an error code, your stove will shut down by itself and start a cool down
cycle. If you want to start your stove again, you will need to press on the
then on the "ON/OFF" button
completed.
NOTE: IF, AFTER PERFORMING ALL THE POSSIBLE SOLUTIONS MENTIONED IN THE FOLLOWING
SECTION, YOU ARE STILL EXPERIENCING PROBLEMS WITH YOUR STOVE, CALL YOUR LOCAL DEALER
OR A SERVICE TECHNICIAN AT (418) 908-8002. YOU CAN ALSO WRITE AN EMAIL TO:
tech@sbi-international.com
NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT, MAKE SURE TO HAVE THE
MODEL OF YOUR STOVE AND THE SERIAL NUMBER ON HAND. (THEY CAN BE FOUND ON THE
CERTIFICATION LABEL INSIDE THE HOPPER LID).
Cambridge II and Osburn 3000C Pellet Stove Installation and Operation Manual
Stove Builder International Inc. | 48202 | Rev: May 31 2019 10:15AM | Uncontrolled Copy
(53 OF 91)
RISK OF ELECTRICAL SHOCK. IF YOU NEED TO MANUALLY TEST, MANIPULATE OR
REPLACE ANY COMPONENTS, THE STOVE NEEDS TO BE DISCONNECTED FROM THE
WALL OUTLET.
. Your stove will only restart when the cool down cycle is
and choose "TROUBLESHOOT" in the
WARNING
RESET
button and
53
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