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NAPOLEON PRODUCT WARRANTY
The present warranty details apply to products purchased after January 1, 2022.
Refer to your Napoleon Grills Owner's Manual
for detailed information on your warranty.
10 YEAR
LIMITED
WARRANTY
Porcelain-enameled lid and bowl ..................................................................................................................................................10 years
Air control system .......................................................................................................................................................................5 years
Porcelain-enameled cast iron cooking grids .......................................................................................................................5 years
Chromed grill grids .....................................................................................................................................................................3 years
All other parts ....................................................................................................................................................................................... 2 years
Plus ld: refers to an extended warranty period, during which we
supply spare parts to the purchaser at 50% of the current retail
price for the lifetime* of the grill.
Plus 15: refers to an extended warranty period, during which we
supply spare parts to the purchaser at 50% of the current retail
price for an additional 15 years.
Plus 10: refers to an extended warranty period, during which we
supply spare part to the purchaser at 50% of the current retail
price for an additional 10 years
WARRANTY CONDITIONS AND LIMITATIONS
NAPOLEON guarantees that its products are free from
defects exclusively to the original purchaser, and only
insofar as the purchase took place through an o cial
NAPOLEON dealer. The following conditions and
restrictions apply:
The present manufacturer's warranty is not transferable nor
viable for extension under any circumstances or by any of
our representatives.
The gas grill must be installed by a licensed, authorized
service technician or contractor. Installation must take place
in accordance with the installation instructions provided, as
well as all local and national building and fi re codes.
This limited warranty does not cover damage caused
by improper operation, lack of maintenance, grease fi re,
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| Warranty
FOR THE CHARCOAL KETTLE GRILL SERIES AND APOLLO® SMOKER
10 Years Napoleon Charcoal Grills and Smokers Limited Warranty
NAPOLEON warrants that the components of your new NAPOLEON
product will be free from defects in materials and workmanship from
the date of purchase for a period of:
*Lifetime refers to a warranty period of 30 years.
This warranty is valid in: the European Union, Switzerland,
Andorra, San Marino, Norway, Iceland and Liechtenstein.
The customer's legal entitlements in the event of defects in
accordance with WKRL - (EU) 2019/711) are not a ected, restricted
or altered by the present warranty. The exercise of statutory
entitlements is to take place free of charge.
environmental exposure, accidents, modifi cation, abuse,
or neglect. The installation of spare parts from other
manufacturers voids the present warranty. The discoloration
of plastic elements due to the application of chemical
cleaning agents or exposure to sunlight is not covered
under this warranty.
This warranty also excludes any of the following: Scratches,
dents, paint defects, coatings, corrosion or discoloration
caused by exposure to heat or abrasive and chemical
cleaners, as well as chips to porcelain-coated parts and any
components used in the installation of the gas grill.
If a part deteriorates to the point where it becomes
inoperable (due to rusting or burning through) within
the warranty period, the customer will be issued with a
replacement part.
plus 10
plus 10
plus 10
Napoleon.com | CHARCOAL Series
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