Taking Care of Your PDM and Pod 11
Note: If the PDM battery is critically low and the PDM has turned off, your Pod
continues to deliver basal insulin according to the active Basal Program or temp
basal. If you do not charge your PDM battery, this insulin delivery continues until
the Pod expires.
Note: The history records stay in memory for 60 days even if the battery power is
critically low or the battery is removed.
Inserting or replacing the PDM battery
Caution: Only use the rechargeable battery that came with your PDM or an
Insulet authorised replacement. Contact Customer Care if you have questions.
To insert or replace the PDM battery:
1. If your PDM is on, turn it off by pressing the Power button, tapping Power off
and then tapping OK.
2. If the white pull tab is still on the PDM, remove the back cover using the pull
tab as follows:
a. Hold the PDM with the back cover facing you.
b. Place two or more fingers of one hand between the pull tab and the PDM.
c. Brace the thumb of that hand against the back of the PDM.
d. Pull back on the pull tab and lift off the cover.
e. Skip to step 4.
3. If the white pull tab is no longer on the PDM, remove the back cover as
follows:
a. Hold the PDM sideways and
locate the notch in the PDM
case. The notch is located in
the corner below the Power
button.
b. Holding the PDM firmly,
place a fingernail into the
notch and pull the front
cover away from the back cover.
c. Slide your finger along the opening to
completely separate the front from the back.
d. Lift off the back cover.
4. If a battery is in place, put your fingernail in the
slot just below the battery on the right-hand side
and lift out the battery.
Power button
Notch
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Effective Date: 18OCT2020, PCO-000235