Spektrum BEAST X AR7210BX Mode D'emploi page 57

distributor or Horizon directly. This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance. For questions or assistance, please
visit our website at www.horizonhobby.com, submit a Product Support Inquiry, or call the toll
free telephone number referenced in the Warranty and Service Contact Information section to
speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country you live and use
the Product in, please use the Horizon Online Service Request submission process found on our
website or call Horizon to obtain a Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without additional protection. Ship via a carrier
that provides tracking and insurance for lost or damaged parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/_service-center_render-service-center. If you do not
have internet access, please contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When calling Horizon, you will be asked
to provide your complete name, street address, email address and phone number where you can
be reached during business hours. When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo battery, please
contact the appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be serviced or
replaced free of charge. Service or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and payment will be
required without notification or estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for service you are agreeing to payment of the service
without notification. Service estimates are available upon request. You must include this request with
your item submitted for service. Non-warranty service estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon accepts money orders and cashier's
checks, as well as Visa, MasterCard, American Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon's Terms and Conditions found on our website http://
www.horizonhobby.com/content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of use
and ownership. If received, a non-compliant Product will not be serviced. Further,
the sender will be responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender's choice and at the sender's expense.
Horizon will hold non-compliant Product for a period of 60 days from notification,
after which it will be discarded.
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