15. Troubleshooting
If you encounter a problem:
• Check all connections and confirm they are secure
• Restart the system and see if the problem persists
• Check tripplite.com/support for updates to the software and ensure you are using the most current version that is compatible with your
device
• If the problem persists after trying the steps above, contact Tripp Lite Technical Support
16. Technical Support
Before contacting Tripp Lite Technical Support, refer to Section 15. Troubleshooting for possible solutions. If you are still unable to resolve
the problem, contact Tripp Lite Technical Support at:
www.tripplite.com/support
Email: techsupport@tripplite.com
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
76