Troubleshooting - Tripp-Lite B007-008 Manuel D'utilisation

Troubleshooting

Symptom
Erratic Behavior
Pressing the Hot
Keys does not get
a response
Mouse is not
responding
Possible Cause
Unit not receiving power
under self-powered
operation
The connection from the
selected port to the
target PC has been
broken or the PC is
turned OFF.
Improper keyboard
reset
Improper KVM switch
reset
Incorrect keying in the
Port ID.
Improper mouse reset.
Use the power adapter that was provided
with the units to provide external power.
Check the Online LED for the selected port.
If it is not lit:
1. Manually press one of the Select switches
to connect to a PC that is powered ON.
2.
Check the cables to make sure all are
properly connected.
3.
If the desired PC is OFF, power it ON
1.
Reset the keyboard (and mouse) by
simultaneously pressing and holding
Switches 1 and 2 on the First Stage KVM
unit for 3 seconds. Do as often as
necessary.
2.
Unplug the connector from the Console
Keyboard Port, then plug it back.
Turn OFF all KVM Switches and wait 5
seconds before turning them back ON.
Note: If the unit is operating in the Self-
powered mode (without the optional Power
Adapter), you must unplug the power cord of
any PC that is connected to it that has the
Keyboard 'Power On' function, otherwise the
switch still draws power from the PC.
After invoking the hotkey function with
[Ctrl]+[Alt]+[Shift] combination, be sure to key
in the Port ID and press [Enter] within 1
second for each key.
1.
Reset the keyboard and mouse by
simultaneously pressing and holding the
Select Switches 1 and 2 on the First
Stage KVM unit for three seconds.
2.
Unplug the mouse connector from the
Console Mouse port, then plug it back in.
- 20 -
Action