MESSAGE
Low Battery Please Charge
• Battery charge is low.
Battery Depleted Shutting Down
• Battery charge is completely depleted.
Device Too Hot Shutting Down
• The operating temperature is too high.
Unable to Obtain Respiration Rate • RRp is unable to be determined.
• Sensor is damaged or not functioning.
• Improper sensor type or application.
An Error Occurred Please
Start Over
• Excessive motion.
• Low perfusion.
TROUBLESHOOTING MEASUREMENTS
The following section lists possible measurement symptoms, the potential cause, and next steps.
For additional information, see Safety Warnings and Cautions Section.
SYMPTOM
• Inappropriate sensor or sensor size
• Improper sensor type or application.
• Low perfusion.
• Sensor displacement.
Difficulty obtaining a reading
or unexpected readings.
• Excessive motion artifact.
• Excessive ambient or strobing light.
• Low battery/ not plugged into AC power supply.
• Interference from line frequency-induced noise.
Dimly Lit Parameters
• Low signal quality.
TROUBLESHOOTING RAD-G
The following section lists possible Rad-G symptoms, potential causes, and next steps.
For more information, see Messages section.
SYMPTOM
Device does not turn on or screen
is blank.
System failure or device is not
working
Speaker does not work
POTENTIAL CAUSES
POTENTIAL CAUSES
POTENTIAL CAUSES
• Depleted Battery.
• Internal failure.
• EMI (Electro Magnetic Interference).
• Internal failure.
• EMI (Electro Magnetic Interference).
• Device audible settings may be incorrect.
• Device audible settings may be incorrect.
• Internal failure.
• Charge battery by powering the device with AC line power.
• Charge battery by powering the device with AC line power.
• See Environmental Section
• Manually count respiration rate.
• Select a respiration rate range.
• Repeat screening
• Verify Sensor type and size and re-apply sensor. See Directions for
Use for Sensor.
• Check if blood flow to the sensor site is restricted.
• Check the placement of the sensor. Re-apply sensor or move to a
different site.
• Replace sensor/cable.
• Minimize or eliminate motion at the measurement site.
• Allow time for parameter reading to stabilize.
• Verify sensor type and size and re-apply sensor. See Directions for Use for sensor.
• Check if blood flow to the sensor site is restricted.
• Check the placement of the sensor. Re-apply sensor or move to a different site.
• Replace sensor.
• Verify the device and sensor are configured with the parameter.
• Verify proper sensor and sensor size for the patient.
• Shield the sensor from excessive or strobing light.
• Minimize or eliminate motion at the monitoring site.
• Connect AC power supply.
• Assess the patient.
• Verify sensor type and size and re-apply sensor. See Directions for Use for sensor.
• Check if blood flow to the sensor site is restricted.
• Check the placement of the sensor. Re-apply sensor or move to a different site.
• Replace sensor.
• Minimize or eliminate motion at the monitoring site.
• Check AC Power connection.
• Contact Masimo Service. (See Contacting Masimo section).
• Turn Rad-G OFF and ON.
• Turn Rad-G OFF and ON.
• Contact Masimo service. (See Contacting Masimo section).
• If plugged in, check device AC power is properly grounded.
• Relocate the device from other devices that may cause electromagnetic interference.
• Check that Sounds have not been silenced.
• Check Sounds volume settings.
• Check that the device speaker is not being muffled.
• Turn Rad-G OFF and ON.
• Check that Sounds have not been silenced.
• Check Sounds volume settings.
• Check that the device speaker is not being muffled.
• Contact Masimo service. (See Contacting Masimo section).
10
NEXT STEPS
NEXT STEPS
NEXT STEPS
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