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Introduction
30
défauts lorsque vous avez recours aux presta-
tions de service.
Les prestations de service couvrent notamment
les travaux de réparation
R
les processus de maintenance
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les recours en garantie
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l'assurance qualité
R
La lecture est effectuée par des techniciens du
réseau de maintenance (y compris les fabri-
cants) à l'aide d'appareils de diagnostic spé-
ciaux. Veuillez les consulter pour obtenir de plus
amples informations.
Après la suppression des défauts, les informa-
tions contenues dans la mémoire des défauts
sont effacées ou remplacées en continu.
Lors de l'utilisation du véhicule, il n'est pas exclu
que dans certaines situations ces données tech-
niques puissent, en liaison avec d'autres infor-
mations, être associées à des personnes (le cas
échéant avec recours à un expert).
De telles situations sont notamment :
les constats d'accident
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les dommages sur le véhicule
R
les dépositions de témoins
R
Des fonctions supplémentaires, qui sont conve-
nues par contrat avec le client, permettent éga-
lement la transmission de certaines données du
véhicule à partir du véhicule. La localisation du
véhicule en cas d'urgence, par exemple, fait
partie des fonctions supplémentaires.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's ope-
ration, the use of the vehicle in certain situa-
tions, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle's systems perfor-
med. The EDR is designed to record data related
to vehicle dynamics and safety systems for a
short period of time, typically 30 seconds or
less.
The EDR in this vehicle is designed to record
such data as:
How various systems in your vehicle were
R
operating;
Whether or not the driver and passenger
R
safety belts were buckled/fastened;
How far (if at all) the driver was depressing the
R
accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
R
These data can help provide a better unders-
tanding of the circumstances in which crashes
and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa-
tion occurs; not data are recorded by the EDR
under normal driving conditions and no personal
data (e.g., name, gender, age, and crash loca-
tion) are recorded. However, other parties, such
as law enforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC („MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enfor-
cement; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the Sup-
plemental Restraint System („SRS") Module.
Tampering with, altering, modifying or removing
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