Epson EPL-5000 Guide De L'utilisateur page 611

The printer stops and PAPER JAM appears
1. Gently open the printer cover and remove the imaging cartridge.
Warning:
w
Opening the printer exposes the fuser, which is marked by a
CAUTION HOT SURFACE label. Be careful not to touch the
fuser.
2. Gently pull out the paper. The direction you should pull depends on
where the paper is jammed. If it tears, make sure you remove any
pieces remaining in the printer.
Note:
Because the toner on the paper inside the printer may not have been
fixed on the page, toner may come off on your hands when you remove
the paper. If you spill toner on your clothing, rinse it off with cold
water. Using hot water may leave a permanent stain.
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Troubleshooting and Maintenance