THE WARRANTY ONLY APPLIES:
• On bikes purchased from an approved Moustache retailer.
• For the first owner of the bike (the warranty cannot be transferred to future
purchasers in the case of a resale),
• In the case of normal usage of the bike.
THE WARRANTY DOES NOT APPLY:
• If the complaints are following the use of the bike in competition, for a professional
usage, or outside of the conditions of use detailed in this manual (table page 48).
• If either insufficient maintenance or negligence on the part of the owner has been
noted.
• In the case of accidents or other abnormal or excessive conditions of use.
• In the event of a major modification made to the bike (resulting in stresses not taken
into account in its design) without prior written authorization from Moustache.
• In the case of exterior elements or agents (natural catastrophe, fire, humidity.
• In the case of use in a manner that is non-compliant with the technical and safety
norms.
The warranty does not apply to wear parts of which you will find the list in the paragraph
5.4 WEAR PARTS AND INSPECTION FREQUENCIES
No seller or distributor can modify the terms of the warranty, unless the seller or distributor
replaces the Moustache warranty with his/her own conditions of guarantee headed by his/
her company.
According to European Directive 2012/19/EU, end-of-life electrical and electronic
equipment, and according to European Directive 2006/66/EC, used or defective
batteries must be disposed of separately and recycled in an environmentally-friendly
way.
Return unserviceable components of Bosch eBike systems to an authorized dealer.
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