Sending To An Authorized Mectron Service Centre - Mectron PIEZOSURGERY WHITE Mode D'emploi Et D'entretien

9.4 Sending to an Authorized Mectron Service Centre
In the event that technical assistance is needed
on the device, contact one of the Authorized
Mectron Service Centers or your Retailer. Do
not attempt to repair or modify the device and
its accessories.
Clean and sterilize all the parts that need to be
sent to an Authorized Mectron Service Center,
following the instructions provided in the
Cleaning and Sterilization Manual supplied
with the device.
Leave the sterilized parts in the packet,
procedure that confirms the sterilization
process has been performed.
The cleaning and sterilization requirements
are in line with those in force concerning
the safeguarding of health and safety on
the workplace, as per DLgs 81/08 and its
subsequent amendments, both laws of the
Italian State.
In the case that the customer does not fulfill
the requirements, Mectron reserves the
right to charge him or her the cleaning and
sterilization expenses, or to reject the goods
received in unsuitable conditions, returning
them to the customer, at his or her expense,
for them to be correctly cleaned and sterilized.
The device must be returned properly
packaged, accompanied by all the accessories
TROUBLESHOOTING
and by a sheet bearing the:
• Data of the owner with telephone
number;
• Product name;
• Serial number and/or lot number;
• Reason for goods returned / description
of the malfunction;
• Photocopy of delivery note or purchase
invoice of the device.
CAUTION: Packaging
Pack the device in its original package to
prevent damages during transport.
Once the material has been received by the
Authorized Mectron Service Center, qualified
technical personnel will provide its evaluation
to the given circumstance. The repair works
will be performed only upon their prior
acceptance by the end customer. For further
details, contact the closest Authorized
Mectron Service Center or your retailer.
Unauthorized repair works may damage the
system and make the warranty void, and
absolve Mectron of any responsibility for
direct or indirect harm to persons or damages
to things.
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