Troubleshooting
Flare-ups and Uneven Heat
• Grill will not light.
• Low heat or low flame.
Possible causes
Improper preheating.
Not enough airflow.
Low charcoal.
Improper charcoal tray location.
Excessive grease and ash build up in ash/drip pan.
Peeling paint
• Paint appears to be peeling inside lid or hood.
Possible causes
Grease build-up on inside surfaces.
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Solution
Allow charcoal to burn until covered with a light gray ash.
(Approximately 20 minutes).
Open vents.
Add more charcoal to the charcoal tray.
Raise charcoal tray to highest position.
Clean ash/drip pan regularly. Do not line pan with aluminum foil. Refer to
"Maintenance Instructions."
Solution
This is not a defect. The finish on the lid and hood is porcelain,
and will not peel. The peeling is caused by hardened grease, which
dries into paint-like shards, that flake off. Regular cleaning will
prevent this. See "Maintenance Instructions".
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instructions.
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Troubleshooting |