Diagnostics - SOMFY SGS LINE Manuel D'installation

6.5 Diagnostics

DIAGNOSTICS
The motors are not responding to
remote control commands
The control unit's indicator light
is off
The control unit's indicator light flashes:
1 flash
2 flashes
3 flashes
4 flashes
5 flashes
6 flashes
7 flashes
The gate reopens at the end of the
closing motion
The remote control range is reduced
Non-memorised remote control
Poorly wired motors
The electronics unit is on standby
No power supply to the control
electronics
Operation using the backup battery
Motor waiting for auto-programming Start the gate travel auto-programming procedure (see
Faulty photoelectric cells
Permanent control on "START" of the
electronic unit (terminals 5-6)
Electronics thermal safety activated
Short circuit of electronics unit's
"BUS" output (terminals 3-4)
Short circuit of electronics unit's "24
V output" (terminals 7-9)
Short circuit of the electronics unit's
"flashing light" (terminals 8-9)
Motor short circuit
Electrical fault
Troubleshooting guide
REPAIRS
- Check the remote control battery (see "Replacing the
remote control battery", page 29).
- Check the control unit antenna (wiring, position, see
page 16).
- Check that there are no outside elements that may be
interfering with the radio signal (electric pylon, metal
reinforced walls, etc.). If this is the case, fit an offset
antenna.
Memorise the remote control (see page 28).
Check the motor wiring (see page 18).
Press button for 2 seconds to reactivate the
electronics.
- Check the power supply.
- Check the power supply cable.
Check the mains power supply.
page 20).
- Check that there is nothing obstructing the cells.
- Check the cell alignment.
- Check the cell wiring (see page 22).
- If the cells are deliberately disconnected, perform
the "Deactivating automatic closing" procedure, page
26.
Check the accessories connected to the electronic
unit's "START" output.
Allow the electronics to cool down until the
light comes on continuously.
Check the accessories connected to the electronic
unit's "BUS" output.
Check the accessory connected to the electronic unit's
"24 V" output.
Check the wiring of the flashing light(see page 22).
Check the motor wiring (see page 18).
Contact Somfy assistance.
Unscrew the gate leaf brackets and offset them slightly
towards the centre of the gate.
EN - SGS LINE installation and operating guide - SOMFY
6
indicator
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