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Fault
Drive and heating ele-
ment are not working.
"Demo mode" ap-
pears on the display.
Operation switches
off.
Scales are not meas-
uring correctly.
Lid cannot be opened. Lid lock mechanism is active.
Lid cannot be opened
or closed.
Appliance makes a
loud clicking sound.
The display shows .
Cause and troubleshooting
"Demo mode" is activated.
Disconnect the appliance from the power supply
1.
and switch the appliance back on.
Deactivate "Demo mode" within 5 minutes.
2.
→ "Changing the basic settings", Page 119
Ingredients are distributed unevenly.
Distribute the ingredients evenly in the pot.
▶
Processing quantity is too high.
▶
Reduce the processing quantity.
Incorrect tool is inserted.
▶
Insert the right tool.
Appliance is exposed to excessive vibrations.
▶
Set up the appliance on a stable, level, clean and
flat work surface.
→ "Setting up the appliance", Page 92
Base is uneven.
▶
Set up the appliance on a stable, level, clean and
flat work surface.
→ "Setting up the appliance", Page 92
Rubber suction feet are soiled.
Wipe the rubber suction feet with a damp cloth.
▶
Power cord pulled too tight.
Make sure that the power cord is not pulled too
▶
tight.
→ "Connecting the appliance to the electricity sup-
ply", Page 93
▶
End the current operation and wait 3 seconds.
Disconnect the appliance from the power supply for
1.
30 seconds.
Switch the appliance back on.
2.
Take the pot vertically out of the main unit.
▶
Cover for the outer lid is not at the unlocking position.
▶
Move the cover for the outer lid to the unlocking po-
sition.
→ "Opening and closing the lid", Page 106
Lid lock is being activated or deactivated.
▶
The clicking sound is normal and can be disreg-
arded.
→ "Lid lock", Page 118
Troubleshooting en
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