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en Troubleshooting
Fault
Dishes frequently boil
over.
Precise temperature is
not attained.
Tool cannot be inser-
ted.
An odour develops in
the appliance.
Lid is leaking.
Pot is leaking.
128
Cause and troubleshooting
Sea level is not set correctly.
▶
Set the correct sea level.
→ "Basic settings", Page 119
Temperature is too high.
▶
Reduce the temperature.
→ "What is the best way to proceed?", Page 132
SensorSpot or infrared temperature sensor is soiled.
▶
Clean the SensorSpot.
▶
Clean the infrared temperature sensor.
→ "Cleaning the main unit", Page 123
SensorSpot is missing.
▶
Re-order the SensorSpot from customer service us-
ing the service number 10012160.
Infrared temperature sensor is scratched.
▶
Contact our Customer Service.
Total quantity is too low.
▶
Add ingredients until above the marking
Measuring cup is not used correctly.
Note the information on use of the lid.
▶
→ "Overview of using the lid", Page 99
Tool is soiled inside.
▶
Clean the tool.
→ "Overview of cleaning", Page 121
Spring washer is missing.
▶
Fit the spring washer.
Appliance is used for the first time or is under a high
load.
Note: Odour development is normal and harmless.
Vapours develop when cooking food.
If you are not using the appliance, remove the
▶
measuring cup.
Note: Odour development is normal and harmless.
Lid or lid seal is faulty.
Check the lid and lid seal for faults.
1.
If the lid or lid seal is faulty, contact customer ser-
2.
vice.
Silicone seal ring on the tool holder is missing.
▶
Insert the silicone seal ring.
→ "Cleaning the tool holder", Page 124
.
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