Leica MATEO TL Instructions D'utilisation page 58

Problem
There is no response on the smart device after
scanning the QR code with label "1".
The screen blacks out when a physical keyboard is
used
After power-on, the LED Indicator turns on, but the
screen blacks out without response
MATEO TL Microscope User Manual
Possible Cause/Solution
Possible cause: The built-in QR scanner of your smart device is not used.
Solution: Use your smart device's own built-in scanner. Do not use the scanner function of any
APPs installed in your smart device.
For details, please refer to "Sharing Image(s) via Your Smart Device through Wi-Fi" on page 40.
Possible cause: The smart device is incompatible with the system.
Solution: Use one of the recommended smart devices listed in Table 3 of "Technical Data" on
page 61.
Possible cause: The user used a built-in shortcut key function of the physical keyboard. (The
shortcut key function is not supported in the Mateo TL system as the definitions of shortcut keys
vary from manufacturer to manufacturer and they all cannot be verified.)
Solution: Please reboot the system.
Possible cause: Too short interval between power on and off (< 1 s)
Solution: Reboot (power on after 10 s of power-off)
Troubleshooting 55