Product Support - Masimo MightySat Manuel De L'utilisateur

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Service

Warning: Do not attempt to repair the MightySat Rx as this may cause damage to the device and prevent it from operating

properly.

If the device does not appear to be operating correctly, see Troubleshooting section in this manual.

Note: To maintain the proper functionality of the battery compartment and avoid possible damage from alkaline batteries

that may leak, remove batteries from the device when not in use for long periods of time.

TROUBLESHOOTING

ERROR OR

ERROR MESSAGE

A red battery symbol displays on

display screen.

Device does not display readings

Device display does not turn on

Numbers appear dim

Device keeps turning off while on

the finger

Measurement does not display on

the smart device using optional

Bluetooth LE

PRODUCT SUPPORT

For additional help, contact Masimo Technical Services at (949) 297-7498. Local contact information can be found at:

http://service.masimo.com.

LIMITED WARRANTY

Masimo warrants to the original end-user purchaser the Masimo-branded hardware product MightySat Rx Fingertip Pulse

Oximeter and any software media contained in the original packaging against defects in material and workmanship when

used in accordance with Masimo's user manuals, technical specifications, and other Masimo published guidelines for a period

of 48 months from the original date the Product was obtained by the end-user purchaser.

Masimo's sole obligation under this warranty is the repair or replacement, at its option, of any defective Product or software

media that is covered under the warranty.

To request a replacement under warranty, Purchaser must contact Masimo and obtain a returned goods authorization num-

ber so that Masimo can track the Product. If Masimo determines that a Product must be replaced under warranty, it will be

replaced and the cost of shipment covered. All other shipping costs must be paid by purchaser.

The above described warranty is in addition to any statutory rights provided to Purchaser under applicable laws and regula-

tions of the region in which the product was sold to the extent that those rights cannot be disclaimed and are superseded

by the above described warranty to the extent permitted under applicable laws and regulations of the region in which the

product was sold.

POSSIBLE CAUSES

Low battery

Incorrect finger placement

Incorrect battery orientation

No battery

Low battery

Environmental influences

No battery

Device damaged

Low battery

Brightness set low

Exposed to bright lights or

sunlight

Incorrect finger placement

Measurement site may be

poorly perfused

Incorrect finger placement

Environmental influences

Device damaged

Bluetooth LE not connected

Compatible App not

installed on smart device

Device damaged

Smart device damaged

RECOMMENDED SOLUTIONS

Replace low batteries as soon as possible. (see Installing the AAA

Batteries section in this manual)

Wait for measurement (PVI may take up to 2 minutes before initial

measurement)

Reposition finger (see Using MightySat Rx section in this manual)

Re-orient batteries

Replace with new batteries

Relocate device