en Troubleshooting
Fault
Operation switches off.
Scales are not measuring
correctly.
Lid cannot be opened.
Lid cannot be opened or
closed.
Appliance makes a loud
clicking sound.
The display shows .
Dishes frequently boil over.
Precise temperature is not
attained.
114
Cause
Processing quantity is too
high.
Incorrect tool is inserted.
Appliance is exposed to ex-
cessive vibrations.
Base is uneven.
Rubber suction feet are
soiled.
Power cord pulled too tight.
Lid lock mechanism is act-
ive.
Cover for the outer lid is not
at the unlocking position.
Lid lock is being activated or
deactivated.
Sea level is not set correctly.
Temperature is too high.
SensorSpot or infrared tem-
perature sensor is soiled.
Troubleshooting
Reduce the processing quantity.
▶
Insert the right tool.
▶
Set up the appliance on a stable,
▶
level, clean and flat work surface.
→ "Setting up the appliance",
Page 82
Set up the appliance on a stable,
▶
level, clean and flat work surface.
→ "Setting up the appliance",
Page 82
Wipe the rubber suction feet with a
▶
damp cloth.
Make sure that the power cord is
▶
not pulled too tight.
→ "Connecting the appliance to the
electricity supply", Page 83
End the current operation and wait
▶
3 seconds.
Disconnect the appliance from the
1.
power supply for 30 seconds.
Switch the appliance back on.
2.
Take the pot vertically out of the
▶
main unit.
Move the cover for the outer lid to
▶
the unlocking position.
→ "Opening and closing the lid",
Page 94
The clicking sound is normal and
▶
can be disregarded.
→ "Lid lock", Page 105
Set the correct sea level.
▶
→ "Basic settings", Page 106
Reduce the temperature.
▶
→ "What is the best way to pro-
ceed?", Page 118
Clean the SensorSpot.
▶