Displayed Messages
emergency contacts
reached."
"Something unexpected
happened. Please try again
later."
Troubleshooting Masimo SafetyNet Alert
The following section lists possible symptoms, the potential cause, and next steps.
Symptom
Potential Causes
•
Masimo SafetyNet
•
Alert App does not
turn on
•
•
Masimo SafetyNet
•
Alert App turns off
•
Potential Causes
emergency contact when the
limit has reached. Limit = 10
System error.
Depleted smart phone battery.
Masimo SafetyNet Alert App
needs to be updated.
Incompatible smart phone.
Depleted smart phone battery.
Masimo SafetyNet Alert App
needs to be updated.
Incompatible smart phone.
Next Steps
•
Try again.
•
If you still experience issues, please
contact Masimo Customer Support. See
Customer Support.
Next Steps
•
Connect smart phone to battery charger
and charge battery. Refer to the smart
phone's Operator's Manual or Directions
For Use.
•
Check for Masimo SafetyNet Alert App
updates.
•
Check smart phone compatibility. See
Specifications
•
Contact Masimo Customer Support. See
Customer Support.
•
Connect smart phone to battery charger
and charge battery. Refer to the smart
phone's Operator's Manual or Directions
For Use.
•
Check smart phone compatibility. See
Specifications
•
Check for Masimo SafetyNet Alert App
updates.
•
Contact Masimo Customer Support. See
Customer Support.
45
on page 51.
on page 51.