Troubleshooting Masimo Safetynet Alert - Masimo SafetyNet Alert Manuel De L'utilisateur

Displayed Messages
"Emergency Contact deleted
successfully"
"Maximum number of
emergency contacts
reached."
"Something unexpected
happened. Please try again
later."

Troubleshooting Masimo SafetyNet Alert

The following section lists possible symptoms, the potential cause, and next steps.
Symptom Potential Causes
•
Masimo SafetyNet
Alert App does not
•
turn on
•
•
Masimo SafetyNet
Alert App turns off
•
•
Potential Causes
When attempting to remove
an emergency contact that
no longer exists for this user
on the cloud.
When attempting to add an
emergency contact when
the limit has reached. Limit
= 10
System error.
Depleted smart phone
battery.
Masimo SafetyNet Alert
App needs to be
updated.
Incompatible smart
phone.
Depleted smart phone
battery.
Masimo SafetyNet Alert
App needs to be
updated.
Incompatible smart
phone.
Next Steps
For information only, no action is required.
For information only, no action is required.
•
Try again.
• If you still experience issues, please
contact Masimo Customer Support. See
Customer Support
Next Steps
• Connect smart phone to battery charger and
charge battery. Refer to the smart phone's
Operator's Manual or Directions For Use.
• Check for Masimo SafetyNet Alert App updates.
• Check smart phone compatibility. See
Specifications
• Contact Masimo Customer Support. See
Customer Support
• Connect smart phone to battery charger and
charge battery. Refer to the smart phone's
Operator's Manual or Directions For Use.
•
Check smart phone compatibility. See
Specifications
• Check for Masimo SafetyNet Alert App updates.
•
Contact Masimo Customer Support. See
Customer Support
47
on page 69.
on page 53.
on page 69.
on page 53.
on page 69.