Masimo SafetyNet Alert Manuel De L'utilisateur page 44

Displayed Messages
"Home Medical Hub not
found"
"Home Medical Hub
Disconnected from Server"
"Home Medical Hub Error"
"Unable to connect to Wi-Fi"
"No Internet Connection"
"Enable phone Bluetooth"
"The username entered
already exists, please try
another"
"Battery low Warning"
"Depleted Battery"
"Wireless Sensor
Disconnected"
"Your oxygen level
measurement has a low
value of 76%"
Potential Causes
Timeout has occurred during
setup when searching for
Home Medical Hub.
Home Medical Hub is
disconnected from the cloud
server.
Home Medical Hub internal
hardware fault.
Wi-Fi connection failure due
to timeout or invalid
password.
•
The smart phone is not
connected to a Wi-Fi
network.
• The smart phone is not
connected to a cellular
network.
Smart phone Bluetooth is
turned off.
User name already exist with
another user.
Sensor battery is low.
Sensor battery is depleted.
Sensor is not monitoring.
Level 1 alarm is triggered.
42
Next Steps
Follow the troubleshooting section of this
manual to resolve the issue.
Follow the troubleshooting section of this
manual to resolve the issue.
The Home Medical Hub requires replacement,
please contact Masimo Customer Support. See
Customer Support.
Enter the correct password.
Ensure the smart phone is connected to a Wi-Fi
or cellular network.
Turn on the smart phone Bluetooth.
Please choose another user name.
Replace sensor.
Replace sensor.
Ensure sensor placement steps are completed
and you are obtaining readings.
Follow instruction on the app to resolve the
condition.