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TROUBLESHOOTING

Symptom
No or low irrigation flow
No ultrasound oscillations
Decreasing or reduced
performance
Breakage of a file or instrument,
possibly inside the cavity or the
root canal
Diamond-coated instruments
become less effective
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Solution
• Check if the instrument is blocked. Blow compressed air through the instrument to unblock it
• Use another handpiece to check if the handpiece is blocked
• If the obstruction cannot be removed, the handpiece must be sent to an approved EMS repair center
• Please refer to the operation instructions of the Piezon unit for more details
• Please refer to the operation instructions of the Piezon unit
• Follow the instructions found in the operation instructions of the Piezon unit
• Make sure that the instrument is properly positioned, tighten it again with the CombiTorque
• Check the instrument for wear and replace it if needed
• Try to use the handpiece with another instrument
• Send the handpiece and the instrument to an approved EMS repair center
• Make sure that every broken part is located
• Compare total length of the broken parts with the length of a new file or instrument to make sure that all broken parts
are present
• Try to remove broken parts inside the root canal by activating maximum irrigation (no ultrasound) on a file to attempt
to force the debris out
• Refer to instructions and use the RT2, RT3 and RT4 instruments that are specially designed for this application
• Visually check the condition of the diamond coating and replace the instrument if needed

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Table des Matières