15. APPENDIX - GENERAL PROBLEMS
If while using the device a problem or an alarm occurs, this DOES NOT mean that the device is out of order.
It may not, in fact, be related to a breakdown but more probably to an anomalous situation, often merely transitory (such
as a blackout), or incorrect use.
In any case, it is important to first identify the cause of the failure and then take suitable corrective actions, either
autonomously or with the intervention of the Technical Service Department (see Appendix).
For this purpose, we provide instructions for diagnosing and resolving general problems, in addition to a precise
description of the alarm codes, their meaning and their solution.
15.1
TROUBLESHOOTING
If your sterilizer is not working correctly, please make the following checks before contacting the Technical Service
Department:
PROBLEM
The sterilizer does not power-on.
After pressing START, the sterilization
cycle does not start.
The safety valve has triggered.
Water presence on the sterilizer resting
surface.
POSSIBLE CAUSE
The power cable is not plugged-in.
Lack of voltage at the power supply socket.
The main switch and/or differential switch
are turned to OFF.
The mains fuses are blown.
The device is preheating.
Locking ring loosened.
Presence of anomalous overpressure in the
chamber.
The automatic water filling system hose
(optional) is not correctly connected.
Steam leak from door gasket.
72
SUGGESTED SOLUTION
Plug it in.
Check the cause of the lack of voltage at socket
and fix it.
Turn the switch to ON.
Contact Technical Service.
Wait for the sterilizer to reach the proper
operating conditions for starting the program.
Under standard conditions, the Average
Preheating Time is about 10-15 Minutes.
Contact Technical Service.
Check the tightness of the fittings and, if
necessary, reassemble them more carefully
Check that the hoses are completely inserted on
the fittings; check the presence of hose clamps..
At the end of the cycle clean the gasket and the
closing porthole with a dampened cloth.
Check the presence of any gasket damage.
Perform a new verification cycle.