17.5
TROUBLESHOOTING
According to the type of alarm occurred, please find below the indications to detect the possible causes and restore the
proper operation.
ERRORS (CATEGORY E)
The alarm codes in this list can refer to functions that are not present in the models concerned in this User Manual
CODE
POSSIBLE CAUSE
Sudden power failure (blackout).
The main switch has accidentally been turned
E000
off and/or the power plug pulled from the
socket.
Network fuses blown.
E001
Abnormal voltage peak on the mains.
The filling tank contains water of inadequate
E002
quality.
The filling tank contains water of very poor
E003
quality.
Failure to main board.
E004
Disturbance on the electrical mains.
E007
One or more rear fans failed
The filling/discharge tank contains water of
E008
inadequate quality.
The filling/discharge tank contains water of
E009
very poor quality.
Door open (or not properly closed) at
program start (START).
E010
Door position microswitch failure.
SUGGESTED SOLUTION
Wait for the power to be restored and do a RESET following the instructions.
Reconnect the plug and/or turn the device on again and RESET according to
the instructions.
Contact Technical Service.
Reset according to the instructions. If the problem occurs again, have the
mains electric system checked by a technician.
RESET according to the instructions. Empty the filling tank and refill it with
demineralized / distilled water of adequate quality (<15μs/cm).
RESET according to the instructions. IMMEDIATELY empty the filling tank and
refill it with demineralized / distilled water of adequate quality (<15μs/cm).
In these conditions, the sterilizer allows a maximum of 5 cycles, after which it
locks until the tank is filled with demineralized / distilled water of adequate
quality (<15 μs/cm). This precaution is necessary to prevent damage to the
device.
RESET according to the instructions.
Contact Technical Service (see Appendix).
RESET according to the instructions.
If the problem occurs again, have the electrical mains checked by a
technician.
If the electrical mains are equipped with a Continuity system, have the
system checked by a technician.
RESET according to the instructions.
Check the operation of rear fans and contact Technical Service (see
Appendix).
RESET according to the instructions. Empty the filling tank and refill it with
demineralized / distilled water of adequate quality (<15 μs/cm).
If an automatic filling system is present, empty the external container and fill
it with water of adequate quality.
RESET according to the instructions. Empty the filling tank IMMEDIATELY and
refill it with demineralized / distilled water of adequate quality (<15 μs/cm).
If an automatic filling system is present, IMMEDIATELY empty the external
container and fill it with water of adequate quality.
In these conditions, the sterilizer allows a maximum of 5 consecutive cycles,
after which it locks until the tank is filled with demineralized / distilled water
of adequate quality (<15 μs/cm) are replaced. This precaution is necessary to
prevent damage to the device.
RESET according to the instructions.
Properly close the door and restart the program.
Contact Technical Service (see Appendix).
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