Warranty - Denstply Sirona X-Smart IQ Protocole D'utilisation

Warranty

11 WARRANTY
Dentsply Sirona certifies that the device has been properly designed, that the highest
quality materials have been used, that all the necessary tests have been performed and
that the device complies with the relevant laws and regulations.
Full performance capability of X-Smart IQ
warranty and that of the contra-angle is covered by a 24-month warranty as well that
commences on the date of delivery to the customer (as indicated on the delivery
documents bearing the serial number of the product, issued by the seller upon sale).
Component
®
X-Smart IQ Handpiece
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X-Smart IQ Handpiece Support
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X-Smart IQ Handpiece Case
®
X-Smart IQ Charger
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X-Smart IQ Contra-angle
Only within the term of the warranty is the customer entitled to warranty services and only
on condition that he or she informs Dentsply Sirona of the defect in writing within two
months after the date the defect was discovered.
In the event of a substantiated claim, the repair will be performed as soon as possible by
the Technical Equipment Service of Dentsply Sirona or a service partner authorized by
Dentsply Sirona.
This warranty only covers the exchange or repair of individual components or parts that
are affected by manufacturing defects. The costs incurred by the dental dealer's technical
personnel for visiting the customer and the customer's cost of packaging will not be
reimbursed by Dentsply Sirona. The customer is not entitled to file claims with Dentsply
Sirona that go beyond repair, e.g. indemnity claims. This warranty does not cover any
compensation for direct or indirect personal injury or damage to property of whatever
nature. The customer is not entitled to demand compensation for device outage times.
The warranty does not cover losses where Dentsply Sirona produces evidence that they
have been caused by negligence on the part of the user with regard to normal
maintenance (as indicated in the DFU), especially when subjecting the battery to
charging, discharging and maintenance in accordance with the DFU and with regard to
careful and regular maintenance of the contra-angle.
END-IFU-X-SMART-IQ-V16-WEB-EUR-Multilingual-2021-01
®
Handpiece is covered by a 24-month
Warranty period
24 months
12 months
12 months
12 months
24 months
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