Troubleshooting
Problem
®
X-Smart IQ
Handpiece
cannot be switched on.
®
The X-Smart IQ
Contra-
angle cannot be
calibrated.
®
X-Smart IQ
Handpiece
is getting hot.
A reciprocating
endodontic instrument
has become jammed in
the root canal.
A rotary endodontic
instrument has become
jammed in the root canal.
All LEDs are OFF and
motor will not switch ON
when pressing the multi-
function button.
38/52
The battery is completely empty (all LEDs off).
®
Connect X-Smart IQ
charge and
storage).
®
The X-Smart IQ
Handpiece no longer responds (the LEDs are lit but
®
X-Smart IQ
Handpiece does not respond when the button is
pressed).
Perform a reset (see
6.5.1 General
The multifunction button is faulty. Contact your service center.
The calibration procedure may have been interrupted by increased
resistance in the X-Smart IQ
1. If calibration has been interrupted, calibrate X-Smart IQ
Handpiece again to rule out the possibility of a motor fault.
2. Clean and lubricate the X-Smart IQ
Cleaning, Disinfection and Sterilization of the X-Smart IQ
Contra-angle). Start the calibration procedure again.
Overheating.
The device switches off automatically if it overheats. Allow the device
to cool down and start again X-Smart IQ
Treatment was not performed properly.
Remove the reciprocating endodontic instrument with pliers by
rotating clockwise carefully.
Treatment was not performed properly.
Select reverse rotation, start X-Smart IQ
endodontic instrument out of the root canal carefully.
Battery was electronically disconnected. X-Smart IQ
motor was blocked.
Plug-in the power cable.
END-IFU-X-SMART-IQ-V16-WEB-EUR-Multilingual-2021-01
Cause / Solution
Handpiece to charger (see
Overview).
®
Contra-angle.
®
Contra-angle (see
®
Handpiece.
®
Handpiece and rotate the
6.7.1 Battery
®
7.5
®
®
Handpiece