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15. Warranty of the
HOYER Handel GmbH
Dear Customer,
your device is provided with a 3 year war-
ranty starting with the purchase date. In the
event of product defects, you are entitled to
statutory rights against the vendor. These
statutory rights are not restricted by our war-
ranty presented in the following.
Warranty conditions
The warranty period starts with the purchase
date. Please keep the original purchase re-
ceipt in a safe place. This document is re-
quired to verify the purchase.
If within three years from the purchase date
of this product a material or factory defect
occurs, the product will be repaired or re-
placed by us – at our discretion – free of
charge to you, or the purchase price will be
refunded. This warranty implies that within
the period of three years the defective de-
vice and the purchase receipt are presented,
including a brief written description of the
defect and the time it occurred.
If the defect is covered by our warranty, the
repaired or a new product will be returned
to you. No new warranty period starts with
a repair or replacement of the product.
Warranty period and statutory
claims for defects
The warranty period is not extended when
the warranty has been claimed. This also ap-
plies to replaced and repaired parts. Any
damages and defects already existing at the
time of purchase must be reported immedi-
ately upon unpacking. Repairs arising after
the expiration of the warranty period are
subject to a charge.
Warranty coverage
The device was produced carefully according
to strict quality guidelines and tested diligent-
ly prior to delivery.
The warranty applies to material or factory
defects.
Excluded from the warranty are
wear parts subject to normal wear
and damages to fragile parts, e.g.
switches, batteries, lamps or other
parts manufactured from glass.
This warranty expires if the product is dam-
aged, not used as intended or not serviced.
For the proper operation of the product, all in-
structions listed in the operating instructions
must be observed carefully. Any form of use
and handling that is advised against in the
operating instructions or warned against
must always be avoided.
The product is only intended for private and
not for commercial use. In the case of incor-
rect and improper treatment, use of force and
interventions not performed by our author-
ised Service Centre, the warranty shall cease.
Handling in case of a warranty
claim
In order to ensure prompt processing of your
matter, please observe the following notes:
• Please keep the article number
IAN: 329585_2001 and the purchase
receipt as a purchase verification for all in-
quiries.
• The article number can be found on the
rating plate, an engraving, the title
page of your instructions (in the bottom
left), or as a label on the rear or under-
side of the device.
• If faulty operation or other defects occur,
first contact the Service Centre listed in
the following by telephone or email.
• Then, you are able to send a product re-
ported as defective free of charge to the
service address specified to you, includ-
ing the purchase receipt and the infor-
mation on the defect and when it
occurred.
21
GB
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