Troubleshooting
Troubleshooting
OPERATION
Range does not operate.
•
Verify power is on.
•
Verify electrical power to the range and home circuit
breaker is on.
•
The oven automatically turns off after 12 hours of con-
tinual use, except in Dehydration or Sabbath mode.
Clock turns off.
•
The unit is in standby power mode. Refer to page 8.
16 | English
OVEN
Oven temperature issue.
•
Contact Wolf Factory Certified Service.
No response from the touchscreen or control panel.
•
Turn the circuit breaker off for 20 seconds, then turn it
back on.
Error displayed on the touchscreen or control panel.
•
Contact Wolf Factory Certified Service.
Oven "pops" or "bangs" during preheat or cool down.
•
Normal with new oven cavity expansion and
contraction.
•
Run the clean cycle. If it persists, contact Wolf Factory
Certified Service.
Oven door is locked.
•
The oven door locks and remains locked until the clean
cycle has ended and the oven temperature is below
290°C.
INDUCTION RANGETOP
Induction elements do not operate.
•
Verify power is on.
•
Verify electrical power to the range and home circuit
breaker is on.
•
The induction rangetop is in lock mode. Touch and
hold
for three seconds to unlock the control panel.
•
The rangetop automatically turns off after 2 hours of
continual use (high), 6 hours (medium), and 8 hours
(simmer).
Rangetop temperature issue.
•
Contact Wolf Factory Certified Service.
Controls are slow to respond.
•
Verify the controls are clean and free of moisture.
•
Contact Wolf Factory Certified Service.
SERVICE
•
Maintain the quality built into your product by contact-
ing Wolf Factory Certified Service.
•
When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
•
For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer.
This information should be recorded on page 2.
SERVICE (FOR AUSTRALIA ONLY)
•
Yearly maintenance is recommended.
•
Maintain the quality built into your product by contact-
ing Wolf Factory Certified Service.
•
When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
•
For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer.
This information should be recorded on page 2.
•
For Australia only, contact:
Sub-Zero Group Australia Pty Ltd
Level 10, 469 La Trobe Street
Melbourne Victoria 3000
Phone 03 9600 2218
subzero-wolf.com.au
SERVICE (FOR UNITED KINGDOM ONLY)
•
Sub-Zero & Wolf Ltd
9 The Street, Heybridge, Maldon, Essex, CM9 4XB
020 8418 3800
service@subzero-wolf.co.uk
www.subzero-wolf.co.uk