Service and Warranty
When You Need Service
Please read the following before calling
your service center.
1. The Stand Mixer may warm up during
use. Under heavy loads with extended
mixing time periods, you may not be able
to comfortably touch the top of the unit.
This is normal.
Household KitchenAid
Length of
Warranty:
Europe,
Australia and
New Zealand:
For the Artisan
TM
Mixer
5KSM7580:
Five years Full
Warranty from
date of purchase.
For the Heavy
Duty Mixer
5KSM7591:
One Year Full
Warranty from
date of purchase.
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INDIRECT DAMAGES.
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Bowl-Lift Stand Mixer Warranty
TM
KitchenAid Will Pay For:
The replacement parts
and repair labor costs to
correct defects in materials
or workmanship. Service
must be provided by an
Authorized KitchenAid
Service Center.
2. The Stand Mixer may emit a pungent odor,
especially when new. This is common with
electric motors.
3. If the Flat Beater hits the Bowl, stop the
Stand Mixer. See the "Setting Up Your
Stand Mixer" section.
If your Stand Mixer should malfunction
or fail to operate, please check the
following:
- Is the Stand Mixer plugged in?
- Is the fuse in the circuit to the Stand Mixer
in working order? If you have a circuit
breaker box, be sure the circuit is closed.
- Turn off the Stand Mixer for 10-15 seconds,
the turn it back on. If the mixer still does
not start, allow it to cool for 30 minutes
before turning it back on.
- If the problem is not due to one of the
above items, see the "Service Centers"
section.
KitchenAid Will Not
Pay For:
A. Repairs when Stand Mixer
is used for operations other
than normal household
food preparation.
B. Damage resulting from
accident, alterations,
misuse, abuse, or
installation/operation
not in accordance with
local electrical codes.
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