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Troubleshooting
Problem
Error code
appears on
display and
cooker beeps
continuously
C7 or
NoPr
OvHt /
Burn /
Food
burn
The sound of power switching and
expanding pressure board when
Occasional
changing temperatures
clicking or light
cracking sound
Bottom of the inner pot is wet
Possible Reason
C1
C2
C6
Faulty sensor
C6H
C6L
Temperature is too high
because inner pot is not
placed in the cooker base
C5
Temperature is too high
because there is no water
in inner pot
Heat element has failed
Not enough liquid
Quick release button is in the
Vent position
Lid is not in the correct
Lid
position for the selected
program
High temperature detected
at bottom of inner pot;
cooker automatically reduces
temperature to avoid
overheating
Pressure has accumulated
PrSE
during a non-pressure
cooking program
Solution
Contact Customer Care:
+44 (0) 3331 230051
support@instantpot.co.uk
Press Cancel and wait for heating element
to cool; ensure there are no foreign
objects in cooker base; insert or re-position
inner pot in cooker base and re-enter
commands.
Check for scorching on bottom of inner
pot. Add thin, water-based liquid to the
inner pot according to its size:
3 Litres: 250 mL
5.7 Litres 3: 375 mL
8 Litres: 500 mL
10 Litres: 625 mL
Customer
Care.
Contact
Add thin, water-based liquid to the inner
pot according to its size:
3 Litres: 250 mL
5.7 Litres 3: 375 mL
8 Litres: 500 mL
10 Litres: 625 mL
Flick quick release button to ensure it is in
the Seal position.
Open and close the lid.
Do not use a lid when using Sauté.
Starch deposits at the bottom of the inner
pot may have blocked heat dissipation.
Turn the cooker off, release pressure
according to the recipe, and inspect the
bottom of the inner pot.
Press quick release button down until it
clicks into Vent position.
This is normal; no action needed.
Wipe exterior surfaces of inner pot. Ensure
heating element is dry before inserting
inner pot into cooker base.
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