Troubleshooting
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Problem
Sealing ring not properly fitted
Float valve in the popped-up position
Difficulty
closing lid
Contents in cooker are still hot
Pressure inside the cooker
Difficulty
Float valve stuck at the popped-up
opening lid
position due to food debris or residue
Inner pot is
Cooling of inner pot may create
stuck to lid
suction, causing inner pot to adhere to
when cooker
the lid
is opened
No sealing ring in lid
Sealing ring damaged or not properly
installed
Food debris attached to sealing ring
Steam leaks
Lid not closed properly
from side of lid
Sealing ring rack is warped or off-
centre
Inner pot rim may be misshapen
Possible Reason
DANGER
Contents may be under pressure; to avoid scalding injury, do not
attempt to force lid open.
Solution
Reposition sealing ring, ensure it is snug
behind sealing ring rack.
Gently press the float valve downward with
a long utensil.
Press quick release button down until it
clicks into Vent position, then lower lid
onto cooker base slowly, allowing heat
to dissipate.
Release pressure according to recipe;
only open lid after float valve has dropped
down.
Ensure steam is completely released by
quick-releasing pressure, then press float
valve gently with a long utensil.
Open lid cautiously and thoroughly clean
float valve, surrounding area, and lid before
next use.
To release the vacuum, press quick release
button down until it clicks into Vent
position.
Install sealing ring.
Replace sealing ring.
Remove sealing ring and clean thoroughly.
Open, then close lid.
Remove sealing ring from lid, check sealing
ring rack for bends or warps. Contact
Customer
Care.
Check for deformation and contact
Customer
Care.
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