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Troubleshooting
Problem
Food debris on float valve or float valve
silicone cap
Too little liquid in the inner pot
Float valve
Float valve silicone cap damaged or
does not rise
missing
Float valve obstructed by lid-locking
mechanism
No heat in the inner pot
Inner pot base may be damaged
Small amount
Quick release button not in Seal
of steam
position
leaking/hissing
from steam
release valve
Cooker is regulating excess pressure
during cook
cycle
Steam gushes
from steam
Not enough liquid in the inner pot
release valve
when quick
release button
is in Seal
Pressure sensor control failure
position
Steam release valve not seated
properly
Display remains
Bad power connection or no power
blank after
connecting the
power lead
Cooker's electrical fuse has blown
48
Possible Reason
Solution
Remove float valve from lid and clean
thoroughly; perform
check for function and record findings.
Contact
Customer
Care.
Check for scorching on bottom of inner
pot. Add thin, water-based liquid to the
inner pot according to its size:
3 Litres: 250 mL
5.7 Litres 3: 375 mL
8 Litres: 500 mL
10 Litres: 625 mL
Fit or replace float valve.
Tap float valve with a long utensil. If the
float valve does not drop, turn the cooker
off. Contact
Customer
Perform
Initial Test Run
function and record findings. Contact
Customer
Care.
Perform
Initial Test Run
function and record findings. Contact
Customer
Care.
Flick quick release button to ensure it is in
the Seal position.
This is normal; no action required.
Add thin, water-based liquid to the inner
pot according to its size:
3 Litres: 250 mL
5.7 Litres 3: 375 mL
8 Litres: 500 mL
10 Litres: 625 mL
Contact
Customer
Care.
Flick quick release button to ensure it is in
the Seal position.
Inspect power lead for damage. If damage
is noticed, contact
Customer
Check outlet to ensure it is powered.
Contact
Customer
Care.
Initial Test Run
to
Care.
to check for
to check for
Care.
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