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Troubleshooting
Ooni Karu 16 has been carefully designed to provide exceptional
food experiences and we know that you will love using it to
cook. The Ooni team has thousands of hours of experience
cooking with fire and enjoying delicious pizza. You can reach us
at support.ooni.com or check out our online FAQs and video
guides - we'll be happy to help.
44
I am seeing smoke and soot
It is perfectly normal for solid fuels to produce some smoke
during the initial lighting period. Once Ooni Karu 16 is up
to temperature, it will burn cleanly with minimal smoke.
Continued smoke is a sign of incomplete combustion and can
be caused by reduced airflow or the use of unsuitable fuel.
Remember to follow the lighting steps on page 22 and to top
up little and often. An over-full grate can suffocate the flame
and cause smoke.
Always store your fuel in a warm, dry environment and use
within 6 months. Charcoal and wood that are old may have
absorbed moisture and will not burn cleanly or efficiently.
Soot is natural when burning solid fuels. Excess soot can be
wiped down using a dry paper towel or the Ooni Pizza Oven
Brush when Ooni Karu 16 has completely cooled. You can
reduce the amount of soot through efficient fuel management
as described on page 19.
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