Warranty certificate
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the unlikely event
that your device develops a fault, please contact our service department at the address shown on this guarantee card.
Of course, if you would prefer to call us then we are also happy to offer our assistance under the service number print-
ed below. Please note the following terms under which guarantee claims can be made:
• These guarantee terms cover additional guarantee rights and do not affect your statutory warranty rights. We do
not charge you for this guarantee.
• Our guarantee only covers problems caused by material or manufacturing defects, and it is restricted to the rectifi-
cation of these defects or replacement of the device. Please note that our devices have not been designed for use in
commercial, trade or industrial applications. Consequently, the guarantee is invalidated if the equipment is used in
commercial, trade or industrial applications or for other equivalent activities. The following are also excluded from
our guarantee: compensation for transport damage, damage caused by failure to comply with the installation/as-
sembly instructions or damage caused by unprofessional installation, failure to comply with the operating instruc-
tions (e.g. connection to the wrong mains voltage or current type), misuse or inappropriate use (such as overload-
ing of the device or use of non-approved tools or accessories), failure to comply with the maintenance and safety
regulations, ingress of foreign bodies into the device (e.g. sand, stones or dust), effects of force or external influ-
ences (e.g. damage caused by the device being dropped) and normal wear resulting from proper operation of the
device.
The guarantee is rendered null and void if any attempt is made to tamper with the device.
• The guarantee is valid for a period of 3 years starting from the purchase date of the device. Guarantee claims
should be submitted before the end of the guarantee period within two weeks of the defect being noticed. No guar-
antee claims will be accepted after the end of the guarantee period. The original guarantee period remains appli-
cable to the device even if repairs are carried out or parts are replaced. In such cases, the work performed or parts
fitted will not result in an extension of the guarantee period, and no new guarantee will become active for the work
performed or parts fitted. This also applies when an on-site service is used.
• In order to assert your guarantee claim, please contact the service partner shown below. If the complaint is within
the guarantee period, we will provide you with a return slip, with which you can return your defective device free of
charge to us. It would help us if you could describe the nature of the problem in as much detail as possible. If the
defect is covered by our guarantee then your device will either be repaired immediately and returned to you, or we
will send you a new device.
Of course, we are also happy offer a chargeable repair service for any defects which are not covered by the scope of
this guarantee or for units which are no longer covered. To take advantage of this service, please send the device to
our service address.
Service-Hotline (GB):
00800 4003 4003
Service-Email (GB):
service.GB@scheppach.com
Service Address (GB):
Forest Park & Garden
Coed Court, Taffsmead Road
Treforest, Ind. Estate, Pontypridd
CF375SW
Service-Hotline (IE):
00800 4003 4003
Service-Email (IE):
service.IE@scheppach.com
Service Address (IE):
Forest Park & Garden
Coed Court, Taffsmead Road
Treforest, Ind. Estate, Pontypridd
CF375SW
Service-Hotline (NI):
00800 4003 4003
Service-Email (NI):
service.NI@scheppach.com
Service Address (NI):
Forest Park & Garden
Coed Court, Taffsmead Road
Treforest, Ind. Estate, Pontypridd
CF375SW
GB / IE / NI / CY / MT
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