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Legal notes
11.1
Limited warranty
Except as stated in a specific warranty statement which may accompany this product or as otherwise agreed in
writing by an authorized representative of Miltenyi Biotec, Miltenyi Biotec's warranty to you, the original
purchaser and end user ("you" or "your"), with respect to the product accompanied by this limited warranty
shall be subject to the following provisions and the general terms and conditions of sale of the company within
the Miltenyi Biotec group which supplied the product in effect at the date of purchase. Those terms and
conditions of sale may vary by country and region. Nothing in this document should be construed as
constituting an additional warranty.
Miltenyi Biotec warrants that this product will operate or perform substantially in conformance with Miltenyi
Biotec's published specifications and be free from material defects in material and workmanship, when
subjected to normal, proper, and intended usage by properly trained personnel, for the period of time set forth
in the product documentation or package inserts accompanying the product (the "Warranty Period").
Miltenyi Biotec agrees, during the Warranty Period, to repair or replace, at Miltenyi Biotec's option, the
defective product so as to cause the same to operate in substantial conformance with said published
specifications; provided that you shall (a) promptly notify Miltenyi Biotec in writing upon the discovery of any
nonconformity or defect, which notice shall include the product model and serial number (if applicable) and
details of the warranty claim; and (b) return the nonconforming or defective product to Miltenyi Biotec, freight
prepaid, only after receipt of a Return Material Authorization ("RMA") from Miltenyi Biotec, which may include
biohazard decontamination procedures and other product-specific handling instructions, if applicable.
Miltenyi Biotec shall have no obligation to make repairs, replacements, or corrections to the product or any
component thereof required, in whole or in part, as the result of (i) normal wear and tear, (ii) improper
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handling, installation, operation, storage, service, maintenance, or repair, (iii) failure to follow the instructions,
cautions, warnings, and notes set forth in the product documentation provided with the product or provided
by Miltenyi Biotec from time to time, (iv) abnormal use, misuse, neglect, abuse, mishandling, misapplication,
modification, or alteration of the product, (v) use of the product in a manner for which it was not designed, (vi)
causes external to the product such as, but not limited to, power failure or electrical power surges, (vii) use of
the product in combination with equipment, accessories, consumables, or software not supplied or approved
by Miltenyi Biotec, or (viii) accident, disaster, or acts of God. ANY INSTALLATION, MAINTENANCE, REPAIR,
SERVICE, OR ALTERATION TO OR OF, OR OTHER TAMPERING WITH, THE PRODUCT PERFORMED BY ANY PERSON
OR ENTITY OTHER THAN MILTENYI BIOTEC AUTHORIZED PERSONNEL WITHOUT MILTENYI BIOTEC'S PRIOR
WRITTEN APPROVAL, OR ANY USE OF REPLACEMENT PARTS NOT SUPPLIED BY MILTENYI BIOTEC, SHALL
IMMEDIATELY VOID AND CANCEL ALL WARRANTIES WITH RESPECT TO THE AFFECTED PRODUCT.
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