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Servicing and transportation
Improper or incorrect servicing or repair of the instrument can cause hazards to users, lead to unpredictable
results, cause instrument malfunctions or damage, as well as premature wear and tear and reduced life of the
instrument. It may also void your warranty.
Unless otherwise specifically noted in this user manual or other Miltenyi Biotec documentation, do not
service the instrument yourself. Servicing and repair must be performed by qualified service personnel.
When replacement or spare parts are required, ensure that the service provider uses only genuine Miltenyi
Biotec parts, or third-party parts specified and recommended by Miltenyi Biotec. Using unauthorized parts can
cause malfunctions of the instrument and impair results. Miltenyi Biotec does not honor any warranty or accept
any responsibility for instrument failure or damages resulting from the use of inappropriate parts. After
completing any service or repair work, ensure that your authorized Miltenyi Biotec service provider performs all
safety checks as required by the repair procedure to ensure that the instrument is operating correctly.
Only use options and upgrades recommended by Miltenyi Biotec. Inquire with your local Miltenyi Biotec
representative about Miltenyi Biotec's extensive instrument service and support arrangements, or refer to
www.miltenyibiotec.com/support.
The instrument should be transported with care in packaging specified by Miltenyi Biotec. Internal damage can
occur if the instrument is subjected to excessive vibration or is dropped. If the instrument needs to be shipped
back to the manufacturer for service, decontaminate the instrument to remove any hazardous material prior to
shipment. If you have questions regarding proper decontamination or shipment, contact Miltenyi Biotec
Technical Support for assistance.
Disposal
Waste of Electrical and Electronic Equipment (WEEE) customer information
Please dispose of your end-of-life Miltenyi Biotec products in accordance with the applicable WEEE and
hazardous waste disposal legislation, which may differ by country or region.
Electrical and electronic equipment may contain hazardous substances which may have a serious detrimental
effect on the environment and/or human health. That is why all equipment must be specifically collected and
treated by designated waste facility centres and by qualified WEEE compliance schemes. By ensuring that you
dispose of your unwanted electrical and electronic equipment according to the applicable WEEE and
hazardous waste disposal legislation, you are helping to preserve our natural resources and protect human
health.
Miltenyi Biotec is committed to protecting the environment. Miltenyi Biotec offers product end-of-life return
programs in many countries, and partners with licensed WEEE compliance schemes throughout the world.
Miltenyi Biotec lets you recycle your end-of-life Miltenyi Biotec equipment free of charge. The terms and
availability of this offer vary by geography because of differences in regulatory requirements. Please note that,
depending on the type and use of your equipment, additional requirements may apply.
For more information, or if you wish to dispose of your end-of- life Miltenyi Biotec equipment, please contact
your local Miltenyi Biotec representative or Miltenyi Biotec Technical Support.
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