Checking Fax Accessory Status; Led Operation - HP LaserJet MFP Analog Fax Accessory 300 Guide

Checking fax accessory status

If the analog fax accessory does not appear to be functioning, print a
Fax Accessory Page to check the status. To print this page, complete
the following steps.
1
2
3
On the Fax Accessory Page of the Information Page, under the
HARDWARE INFORMATION heading, check the MODEM STATUS.
The following table identifies the status conditions and possible
solutions.
OPERATIONAL / ENABLED
OPERATIONAL / DISABLED
NON-OPERATIONAL /
DAMAGED /
1 - ENABLED indicates that the analog fax accessory is enabled, turned on;
DISABLED indicates that LAN fax is enabled (analog fax is turned off).

LED operation

The LED on the fax accessory can help determine if the fax
accessory is operating. The LED is visible through a small hole on
the back of the formatter panel next to the fax, phone connector.
However, the LED is not visible on the HP Color LaserJet 9500mfp.
ENWW
On the control panel, press the Menu button to display the main
menu.
Touch INFORMATION PAGE to display the information menu.
Touch PRINT CONFIGURATION to print the configuration pages.
ENABLED/DISABLED
ENABLED/DISABLED
1
- The analog fax accessory is installed
and ready.
1
- The fax accessory is installed and
operational, however, HP Digital
Sending utility has either disabled the
MFP fax feature or has enabled LAN
fax. When LAN fax is enabled, the
analog fax feature is disabled. Only one
fax feature, either LAN fax or analog
fax, can be enabled at a time.
A firmware failure has been identified.
1
The firmware should be updated, see
"Firmware upgrades" on page 67.
Fax accessory has failed; reseat the fax
1
accessory card and check for bent pins.
If the status is still DAMAGED, replace
the analog fax accessory card.
Checking fax accessory status 59